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Front Up Inc. (hereinafter referred to as "the Company") establishes the following Terms and Conditions (hereinafter referred to as "these Terms") for the 【 FRONT UP eSIM 】 (hereinafter referred to as "the Service"), and provides the Service accordingly.

Article 1 (Definitions)

The terms in these Terms are defined as follows:

"The Service" refers to the prepaid wireless data communication service provided by the Company.

"eSIM" refers to the service that activates a component embedded in a device purchased based on these Terms, and is also referred to in Article 12 (eSIM).

"Contractor" refers to an individual who uses the Service.

"Purchaser" refers to an individual who purchased an eSIM to use the Service.

"Mobile Carrier" refers to a mobile carrier that has concluded an interconnection agreement or other contracts regarding the provision of wireless data communication.

"Wireless Data Communication" refers to the transmission of codes by a packet switching method in wireless data communication provided by a mobile carrier.

"Contractor's Line" refers to the telecommunication line used by the Contractor based on the contract for the Service.

"Terminal Equipment" refers to the equipment of terminal facilities of the type stipulated in the Regulation on Technical Standards Conformity Certification, etc., of Terminal Equipment (Ministry of Internal Affairs and Communications Ordinance No. 15 of 2004).

Article 2 (These Terms)

The Contractor shall use the Service in accordance with these Terms and other regulations concerning the Service.

The Company may change these Terms. In such cases, the terms of use of the Service shall be based on the revised terms.

If these Terms are changed, they shall be made public on the Company's website or on the Service, and the revised terms shall become effective from the revision date specified at the time of publication.

The Service and its contents may be changed or terminated without prior notice.

These Terms are written in Japanese, and in the event of any discrepancy between a translated version and the Japanese version of these Terms, the Japanese version shall prevail.

Article 3 (Policy on Handling of Personal Information)

The Company shall use personal information obtained from the Contractor within the scope of the purpose of use stated in the Company's "Policy on Handling of Personal Information," and the Contractor shall apply for the Service after giving consent.

Article 4 (Application for and Period of Use of the Service)

The usage contract for the Service shall be established at the time the Purchaser applies for the Service by the method specified by the Company after agreeing to these Terms, and the Company registers the said Purchaser as a Contractor. However, if the eSIM purchased by the Purchaser has an activation setting date deadline, the Purchaser shall apply for the Service by the method specified by the Company by that setting date.

The Company shall deem that the Purchaser has abandoned the Service if the Purchaser does not activate the eSIM by the activation setting date deadline, in cases where the purchased eSIM has such a deadline. Furthermore, if the eSIM has an expiration date, the Company shall deem that the Purchaser has abandoned the Service if the Purchaser does not activate it by that expiration date. If the Purchaser abandons the Service, the Company shall not refund the purchase price of the eSIM to the Purchaser.

If a Contractor wishes to increase the data capacity of the contracted line, change the usage period, or select the country of use for a product that allows it, they must apply by the method specified by the Company. Upon the Company's acceptance, the data capacity of the contracted line will be increased, and the usable period will be extended. The Company's business partner, Inplus Inc., shall be fully responsible for this acceptance.

Article 5 (Acceptance of Application for Use of the Service)

Regarding the application stipulated in Article 4 (Application for and Period of Use of the Service), the Company may not accept the application if it confirms that the Purchaser falls under any of the following, and the applicant for the Service shall acknowledge this in advance:

• If there was any false statement, error, omission, or lack of input in the application for use.

• If the person's eligibility to use the Service or other services of the Company was suspended or invalidated in the past.

• In other cases where the Company determines that it would interfere with the execution of its business or with technical aspects.

Article 6 (Use of the Service)

The Contractor shall be solely responsible for the information transmitted through the Service and the use of the Service, except as explicitly stipulated in these Terms, and shall not cause any trouble or damage to other Contractors, third parties, or the Company.

If the Contractor causes damage to another Contractor, a third party, or the Company in connection with the use of the Service, or if a dispute arises between the Contractor and another Contractor or a third party, the said Contractor shall compensate for such damage or resolve such dispute at their own expense and responsibility, and shall not cause any trouble or damage to the Company.

Article 7 (Communication Area)

The communication area for the Service shall be the same as the communication area of the mobile carrier. The Service can only be used when the connected terminal equipment is located within the communication area. However, even within the communication area, communication may not be possible in places where radio waves are difficult to reach, such as indoors, underground parking lots, behind buildings, tunnels, or in mountainous areas.

In the case of the preceding paragraph, the Contractor cannot claim any compensation for damages from the Company due to the inability to use the Service, except in cases caused by the Company's willful misconduct or gross negligence.

Article 8 (Restrictions on Communication Time)

• When communication is significantly congested, the Company may restrict the use of communication time or communication in specific areas.

• In the case of the preceding paragraph, if a natural disaster, an incident, or any other emergency occurs or is likely to occur, in order to handle communications containing necessary matters for disaster prevention or relief, ensuring the supply of transportation, communication, or electricity, or maintaining order, and communications containing matters of urgency for the public interest, the Company may take measures to suspend the use of communication by devices other than mobile radio devices used by agencies designated by the Minister of Internal Affairs and Communications by public notice based on the provisions of the Telecommunications Business Act (including measures to suspend communication to specific Contractor lines, etc.).

• To ensure fair use and provide the Service smoothly, the Company may restrict communication speed and volume when the traffic from data communication exceeds the network bandwidth limit, etc.

• In the case of the preceding paragraph, the Contractor cannot claim any compensation for damages from the Company due to the restriction of communication time, etc.

Article 9 (Restrictions on Communication Use)

• The Company may temporarily restrict communication in cases where it is unavoidable for technical or maintenance reasons, or for other reasons related to the Company's business, or when a mobile carrier imposes restrictions on communication use.

• In the case of the preceding paragraph, the Contractor cannot claim any compensation for damages from the Company due to the restriction of communication, except in cases caused by the Company's willful misconduct or gross negligence.

Article 10 (Use of International Roaming)

• The Contractor can use international roaming to enjoy the Service in wireless data communication.

• When the Contractor uses international roaming, they are required to pay the international roaming fee determined by the Company. In this case, the communication time, data volume, or number of communications for calculating the international roaming fee shall be measured by the equipment of the foreign telecommunications carrier related to the international roaming or by the Company's equipment.

• Even within the communication area for international roaming determined by the foreign telecommunications carrier, communication may not be possible in places where radio waves are difficult to reach, such as indoors or in mountainous areas.

• The use of international roaming may be restricted by foreign laws and regulations or by the terms and conditions stipulated by the foreign telecommunications carrier.

• The Company shall be liable for damages incurred due to the inability to use international roaming only to the extent provided in Article 21 (Limitation of the Scope of Compensation by the Company) and shall not be liable for any other damages.

• The communication area and other terms of provision for international roaming shall be as separately stipulated by the Company.

Article 11 (Communication Speed, etc.)

The Contractor shall acknowledge that the communication speed specified by the Company for the Service does not indicate the maximum actual communication speed, and that the communication speed may decrease due to connection status, the eSIM used by the Contractor, information and communication equipment, network environment, and other reasons.

The communication speed is provided on a best-effort basis, and the actual communication speed will vary depending on the communication environment and network congestion.

The Company does not provide any guarantee regarding the communication speed of the Service.

Article 12 (eSIM)

The use of the Service refers to the communication carrier profile of a subscriber identification module embedded in a smartphone or a similar device, which complies with GSMA standards, or a terminal with that function.

The Contractor shall bear the damages caused by insufficient management of the eSIM, misuse, use by a third party, etc., and the Company shall not be liable for any responsibility. Furthermore, any fees, etc., generated by the use of the eSIM by a third party shall be the responsibility of the Contractor who is responsible for the management of the said SIM.

The Company cannot provide a warranty for the eSIM if it breaks due to reasons not attributable to the Contractor. However, for a failure caused by the Company, the Company is obligated to exchange the eSIM at its own expense (it is not possible to exchange for an eSIM of a different type; the same shall apply hereinafter).

The Contractor shall not read, change, or erase the subscriber identification number (ICCID) or other information registered on the eSIM.

The Contractor shall not make any changes or damages to the eSIM that would interfere with the business of the Company, mobile carriers, and third parties. If the eSIM breaks due to a reason attributable to the Contractor, the cost of the exchange shall be borne by the Contractor. In this case, the Contractor shall pay the cost for the exchange to the Company.

The Contractor shall acknowledge in advance that the eSIM cannot be returned or exchanged, except in the case stipulated in the preceding paragraph.

Article 13 (Suspension of Provision)

The Company may suspend the provision of the Service in any of the following cases:

• When it is unavoidable for the maintenance or construction of telecommunication equipment.

• When communication use is restricted according to Article 8 (Restrictions on Communication Time) or Article 9 (Restrictions on Communication Use).

• When communication use is restricted according to the mobile carrier's terms.

  The Company shall not compensate for damages or refund all or part of the Service fees for the suspension of use based on this article.

Article 14 (Suspension of Use)

The Company may suspend the provision of the Service for a period determined by the Company if the Contractor falls under any of the following:

• When it is found that the Contractor has made a false statement on the document specified by the Company in the application for the Service, or when there is a suspicion of fraudulent use based on the content of the document specified by the Company.

• When an act is performed that significantly interferes with the Company's business or the telecommunication equipment related to the Service, or is likely to interfere.

• When the Service is used in a manner that causes significant trouble to other Contractors.

• When the Service is used in an illegal manner.

• When the Company determines that the Contractor has violated the provisions of the Contractor's obligations in these Terms.

• When the Company determines that the Contractor has violated the provisions of the Contractor's obligations in these Terms while using or having used another telecommunication service with which the Company has a contract.

• In addition to the preceding items, when the Company determines that the Contractor's actions violate public order and morals, infringe on the rights of a third party, or interfere with or are likely to interfere with the Company's business related to the Service or the Company's telecommunication equipment.

Article 15 (Termination of Usage Contract by the Company)

• If a Contractor whose provision of the Service has been suspended pursuant to the provisions of Article 14, Paragraph 1, still does not remedy the situation, the Company may terminate their usage contract.

• If a Contractor falls under any of the provisions of Article 14, Paragraph 1, and the fact is recognized as a significant hindrance to the Company's business, the Company may terminate the usage contract without suspending the use, notwithstanding the provisions of the preceding paragraph.

• If the Company determines that the Contractor has violated the provisions of the Law on Prevention of Fraudulent Use of Mobile Phones, or that the Contractor is using or is likely to use the Service for a fraudulent purpose, the Company shall terminate the contract.

  When the Company intends to terminate the contract pursuant to the provisions of the preceding three paragraphs, it shall notify the Contractor in advance.

Article 16 (Cancellation)

The Contractor shall acknowledge in advance that they cannot cancel the usage contract for the Service during the effective period of the Service.

If the Contractor does not receive the exchanged eSIM after the exchange, the Service shall be canceled on the date separately specified by the Company.

Article 17 (Fees)

Unless otherwise stipulated in these Terms, the Contractor shall pay the fees for the use of the Service (hereinafter referred to as "Usage Fees") to the Company at the time of the application for the Service, according to the amount, payment method, and other conditions determined by the Company as stipulated in the individual provisions.

The Company may, at its sole discretion, change the amount, payment method, and other conditions of the Usage Fees at any time. In such a case, the Company shall notify the Contractor in advance or announce the change by a method determined by the Company.

The Company is not obligated to refund any paid Usage Fees to the Contractor under any circumstances, unless the Company explicitly states otherwise.

If the Contractor fails to pay the Usage Fees based on these Terms, the Contractor cannot use the Service.

Article 18 (Calculation of Fees and Surcharges, etc.)

The method of calculating fees and the method of payment shall be as separately stipulated by the Company. The information shall be announced in a place designated by the Company.

Article 19 (Changes to Fees, etc.)

The Company may change the fees and payment methods for the Service by notifying the Contractor in advance by a method the Company deems appropriate. However, the details of the changes to the fees and payment methods for the Service may be substituted for notification to the Contractor by posting them on the Company's website or in a place the Company deems appropriate.

Article 20 (Management of eSIM, etc.)

The Contractor is responsible for the management and use of the eSIM obtained from the Company. The Contractor shall be solely responsible for any loss or damage incurred by the Contractor or a third party due to the improper management or use of the Contractor's eSIM, and the Company shall not be liable for any such loss or damage.

If the Contractor discovers that their eSIM is being used by a third party, they shall immediately notify the Company and follow the Company's instructions. The Contractor shall be solely responsible for any loss or damage incurred by the Contractor or a third party due to the use of the Contractor's eSIM by a third party, and the Company shall not be liable for any such loss or damage.

Article 21 (Limitation of the Scope of Compensation by the Company)

If the Company causes damage to the Contractor, etc., due to a reason attributable to the Company, the Company shall be liable for direct and ordinary damages incurred by the Contractor, etc., within the scope of the Service Usage Fees, and the Company shall not be liable for special damages such as lost profits, regardless of whether foreseeability existed.

Article 22 (Disclaimer)

• When repairing or restoring telecommunications, the content of shortened dial numbers, messages, data, information, etc., stored in the telecommunication equipment may change or disappear. The Company is not responsible for compensating for such damages, except when they are caused by the Company's willful misconduct or gross negligence.

• Even if the terms of these Terms, etc., are changed and require the modification or alteration of the terminal equipment, the Company will not bear the costs required for such modification.

Article 23 (Company's Maintenance Responsibility)

The Company shall endeavor to ensure that its telecommunication equipment conforms to the Regulation on Telecommunication Facilities for Business Use (Ministry of Posts and Telecommunications Ordinance No. 30 of 1985).

Article 24 (Contractor's Maintenance Responsibility and Terminal)

The Contractor shall maintain the terminal equipment to conform to the technical standards and technical conditions specified by the Company.

In addition to the provisions of the preceding paragraph, the Contractor shall maintain the terminal equipment (limited to mobile radio devices) to conform to the Radio Equipment Regulations.

The Contractor shall be responsible for keeping the terminal equipment (limited to mobile radio devices) or telecommunication equipment (limited to mobile radio devices) free from threats of information security breaches.

The Service can only be used on eSIM-compatible devices with unlocked SIMs that are compatible with the communication method and frequency of the country in which the user wishes to use the Service. Furthermore, the OS of the terminal must be the version specified in the individual provisions or a newer version. If the Contractor's terminal is not eSIM compatible, the Contractor's SIM is not unlocked, or the OS of the Contractor's terminal does not have the required version, the Service cannot be used even if the Usage Fee has been paid.

If the Contractor changes their model or uses a different terminal due to repair, etc., they cannot continue to use the Service on the new terminal even during the usage period. To use the Service, they must apply again and pay the Usage Fee.

Article 25 (Limitations of Warranty)

The Company cannot guarantee the quality of communication related to the telecommunication facilities of the affiliated carriers connected via interconnection points, etc., except for the Company's own telecommunication facilities.

The Company cannot guarantee that the Service is free of defects due to the technical level of the internet and computers, the technical level of infrastructure such as communication lines, and the high complexity of the network itself, with the current general technical standards.

Article 26 (Support)

The Company shall provide technical support to the Contractor regarding the use of the Service as determined by the Company.

The Company is not obligated to provide any technical services, including maintenance, debugging, updates, or upgrades, to the Contractor, except as stipulated in the preceding paragraph.

Article 27 (Prohibited Acts)

The Contractor shall not perform the following acts when using the Service:

• Acts that infringe on the copyrights or other intellectual property rights of other Contractors, third parties, or the Company.

• Acts that infringe on the property, privacy, or portrait rights of other Contractors or third parties.

• Acts that discriminate against, slander, or defame other Contractors or third parties, or damage their honor or credibility.

• Acts that lead to crimes such as fraud.

• Acts of transmitting or posting obscene images, child pornography, or child abuse documents, etc.

• Acts of transmitting or posting false information, or altering or erasing information.

• Acts for commercial purposes or for the purpose of preparing for such acts through or in connection with the Service without prior approval from the Company.

• Acts that interfere with the operation of the Service or the facilities of a third-party server, etc.

• Acts of sending commercial or solicitation emails to other Contractors or third parties without permission, acts of interfering with the sending and receiving of emails by other Contractors or third parties by sending a large volume of emails, or acts of sending emails that are offensive or likely to be offensive to the recipient (harassment emails).

• Acts of using or providing harmful programs such as computer viruses, or acts of supporting, promoting, or recommending them.

• Acts that violate laws, regulations, or public order and morals (prostitution, violence, cruelty, etc.), or acts that cause harm to other Contractors or third parties.

• Acts such as transferring, lending, reselling, changing the name, creating a pledge, or providing other collateral for the Service.

• Acts that encourage the acts specified in the preceding items and acts that the Company determines are likely to fall under the preceding items.

• Other acts that the Company deems inappropriate.

Article 28 (Transmission of Location Information)

When a request for location information (which refers to information concerning the location of a mobile radio device connected to the Contractor's line; the same shall apply in this article) is made by the mobile carrier from the Company's telecommunication equipment by a method separately determined by the mobile carrier during communication between the connection point established between the Company and the mobile carrier related to wireless data communication and the Contractor's line, the Contractor shall acknowledge in advance that the location information will be transmitted to that connection point, only if the Contractor has set up the transmission of location information to the Company in advance.

The Company shall not be liable for any damages caused by the location information transmitted pursuant to the provisions of the preceding paragraph, regardless of the cause.

Article 29 (Information Collection)

The Company may collect and use information necessary to provide technical support, etc., to the Contractor regarding the Service. The Contractor shall acknowledge in advance that the Company may not be able to provide sufficient technical support, etc., if the necessary information is not provided by the Contractor.

Article 30 (Contractor Verification)

When purchasing an eSIM, the Purchaser may be asked to present identity verification documents at the Company's request.

If the Service falls under the services stipulated in the Law on Prevention of Fraudulent Use of Mobile Phones, the Purchaser shall present the public identity verification documents of the Contractor as stipulated in the same law.

Article 31 (Discontinuation of the Service)

The Company may change, add, and discontinue all or part of the Service.

When the Company discontinues the Service pursuant to the provisions of the preceding paragraph, it shall notify the Contractor in advance within a reasonable period.

Article 32 (Changes to the Technical Specifications, etc., of the Service)

The Company shall not bear the costs required for the modification or removal of the eSIM used by the Contractor, even if such modification or removal is required due to changes in the technical specifications or other terms of provision related to the Service or due to the renewal of telecommunication equipment.

Article 33 (Prohibition of Transfer)

The Contractor shall not transfer their status as a Contractor and the rights and obligations that the Contractor has under these Terms to a third party without the prior consent of the Company.

Article 34 (Severability)

Even if a part of these Terms is found to be invalid and unenforceable, the validity of the remaining parts of these Terms shall not be affected and shall continue to be valid and enforceable in accordance with their terms.

Article 35 (Consultation)

If any doubt arises regarding the Service or these Terms, the Company and the Contractor shall resolve it through sincere consultation between the two parties.

Article 36 (Agreed Jurisdiction)

If a lawsuit becomes necessary between the Contractor and the Company in connection with these Terms, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance.

Article 37 (Governing Law)

The establishment, effect, performance, and interpretation of these Terms shall be governed by the laws of Japan.

Established on ●●/●/2025